Thinking of Saying Goodbye?
Your Support For Israel Matters
Before you make your final decision, remember that there are other ways to stay connected with Israel and keep feeling it’s love. Here are a few flexible options, please select one of them in the form below.
There Are Still Ways To Keep
A Deep Connection To Israel!
A Deep Connection To Israel!
Choose this option to receive your Lev Haolam surprise box once every two months, maintaining your connection to Israel throughout the year with a pause between boxes.
Keep your connection to Israel strong with boxes every 2 months.
Six Surprises
This way, you stay part of the Lev Haolam family without missing out when you’re ready to return. After 3 months, you will start to receive your surprise box automatically.
You can choose to pause your subscription for 3 months.
Seasonal Surprises
You can choose to pause your subscription for 3 months. This way, you stay part of the Lev Haolam family without missing out when you’re ready to return. You will start to receive the box automatically after.
Take a break and pause your subscription for a while.
Pause Subscription
Step 1. Choose Your Option
Step 2. Please Enter Your First Name, Last name, and the Email Address You Used to Subscribe
Need to make adjustments to your subscription? Whether it's updating your address or changing your payment method, you can manage everything seamlessly within your account cabinet.
With just a few clicks, you can update your details and continue enjoying your Lev Haolam experience without any hassle.
With just a few clicks, you can update your details and continue enjoying your Lev Haolam experience without any hassle.
Moving?
Prefer a Different Payment Method?
Prefer a Different Payment Method?
Facing Delivery Challenges
or Other Concerns?
or Other Concerns?
Rest assured, if your package doesn't arrive within 6 weeks from shipping, we've got you covered with a replacement or a full refund. For more details, feel free to check our shipping policy here.
Any concerns?
Just reach out to us right here.
Just reach out to us right here.
If you're experiencing issues with your latest Lev Haolam delivery or have any other concerns, we're here to assist.
Please Enter Your First Name, Last name, and the Email Address You Used to Subscribe
Please, know, that your time with us at Lev Haolam has been more than just a subscription; it's been a meaningful journey. Thank you for choosing to support Israel through us.
While We're Sad to See You Go
Even a brief involvement on your part has had a meaningful impact. Your support has been instrumental in helping Israeli pioneers rehabilitate the land and endure through harsh desert conditions.
Every box you received connected you directly to Israel's ongoing journey, intertwining you with the resilience and perseverance of a vibrant community determined to flourish in challenging environments.
Every box you received connected you directly to Israel's ongoing journey, intertwining you with the resilience and perseverance of a vibrant community determined to flourish in challenging environments.
Your experience and opinions are invaluable to us at Lev Haolam.
Could you spare a moment to share why you're considering leaving? Understanding your perspective helps us continuously improve and better serve our community.
Could you spare a moment to share why you're considering leaving? Understanding your perspective helps us continuously improve and better serve our community.
Subscription Cancellation
1 . Please share your reasons for unsubscribing
Please select up to three options
Your feedback will be securely saved when you click the 'Answer and Unsubscribe' button. We value your input as it is invaluable in helping us improve.
Shipping policy
Delivery time
Subscription orders are typically shipped by the next Sunday or Monday from ordering. You will receive another notification when your order has shipped.
You can usually expect the package to arrive within 2-3 weeks from day on which it is dispatched from our warehouse in Israel. Once your package is dispatched, a tracking number will be sent to you by email.
Delivery cost and conditions
We guarantee free shipping worldwide and deliver to 194 countries including US, Canada, Australia and Europe.
Duties and Taxes
In the USA
Lev Haolam covers tax and duties only in the United States of America if such tax or duties apply.
In other countries
Payment of taxes and duties in other countries, if applicable, is the responsibility of the package recipient.
Refunds, returns, and exchanges
We accept returns up to 30 days after receival of the items, if the item is unused and in its original condition, and we will refund the full order amount.
To return an item or if you have any further questions, please feel free to contact us at support@levhaolam.com
F.A.Q.
What if the package didn't arrive?
If you do not receive your package within 6 weeks from the date on which it was labeled and shipped, we will send you a new one or provide 100% Money back. If you have not received your package, just email us: support@levhaolam.com
What if the package came damaged?
In the event that your order arrives damaged in any way, please email us as soon as possible at support@levhaolam.com with your order/tracking number and a photo of the item's condition. We will arrange a replacement to ensure a satisfactory outcome.
How do I check the status of my order?
When your order ships, you will receive an email notification from us with a tracking number that you can use to check the status of your order. Usually the tracking information is updated within 24 hours, but on rare occasions it can take up to 15 days.
If you are not able to view tracking information 15 days after receiveing your tracking number email, you may contact us at support@levhaolam.com with your name and order number, and we will look into it for you.
Subscription orders are typically shipped by the next Sunday or Monday from ordering. You will receive another notification when your order has shipped.
You can usually expect the package to arrive within 2-3 weeks from day on which it is dispatched from our warehouse in Israel. Once your package is dispatched, a tracking number will be sent to you by email.
Delivery cost and conditions
We guarantee free shipping worldwide and deliver to 194 countries including US, Canada, Australia and Europe.
Duties and Taxes
In the USA
Lev Haolam covers tax and duties only in the United States of America if such tax or duties apply.
In other countries
Payment of taxes and duties in other countries, if applicable, is the responsibility of the package recipient.
Refunds, returns, and exchanges
We accept returns up to 30 days after receival of the items, if the item is unused and in its original condition, and we will refund the full order amount.
To return an item or if you have any further questions, please feel free to contact us at support@levhaolam.com
F.A.Q.
What if the package didn't arrive?
If you do not receive your package within 6 weeks from the date on which it was labeled and shipped, we will send you a new one or provide 100% Money back. If you have not received your package, just email us: support@levhaolam.com
What if the package came damaged?
In the event that your order arrives damaged in any way, please email us as soon as possible at support@levhaolam.com with your order/tracking number and a photo of the item's condition. We will arrange a replacement to ensure a satisfactory outcome.
How do I check the status of my order?
When your order ships, you will receive an email notification from us with a tracking number that you can use to check the status of your order. Usually the tracking information is updated within 24 hours, but on rare occasions it can take up to 15 days.
If you are not able to view tracking information 15 days after receiveing your tracking number email, you may contact us at support@levhaolam.com with your name and order number, and we will look into it for you.