We have bi-monthly or quarterly payment options: to choose the right payment option indicate it at the 3rd step of your order, in the comments

Yes. When subscribing, please provide the address of the recipient in the "ship to address" section of the subscription - 3rd step, after payment.

Generally, your package will be shipped out from our warehouse in Israel within 2-12 days of your subscription. You can expect an additional 2-3 weeks of air travel until final delivery. Your package will follow the same schedule for the duration of your membership.

All of the food items we buy are packaged items and are purchased from other companies located in Judea and Samaria. We do not produce any of the food ourselves. All of the items we include in our boxes are certified kosher under different rabbinical supervisions. Some of the supervisions of our products include the following: Badatz Eidah Charedit Badatz Beit Yosef Mehadrin Rav Avraham Rubin Mehadrin Rav Eliyahu Abba Shaul Mehadrin Rav Eliezer Altschuler Hashgachat Rav Dov Lior Badatz Iggud Rabbanim Rabbi Y. Abba Shaul – Gush Etziyon Rabbi S. Drori – Kiryat Shmonah Orthodox Union Lev Haolam does our best to provide high standard kosher items in our packages. Additionally, we are always on the lookout for new items to include, so the supervisions will not always be the same as listed, but they will be of similar standards.

While we send alcoholic beverages approximately six times per year, we do offer the option to request an alcohol-free package. In these packages we swap alcoholic beverages for alternative items. Upon registration, please mention in the comments section (final step of subscription) that you are interested in an alcohol-free package.

We work hard to ensure that you get to enjoy the best that Israel has to offer. We pack everything to the best of our abilities. Items may get damaged during shipment. Please contact us at support@levhaolam.com if anything in your package is damaged or missing, and we will address the matter immediately.

Tracking information is emailed to you when we print out your shipping label. You will receive a tracking number to the email address with which you have subscribed. Please note: since the tracking number is sent out a few days prior to shipping - it may take up to 7 days for the initial tracking update