To request a refund:
1. Inform us of the problem, preferably by sending a clear description along with photos, videos or screenshots (if available) to our customer care email: support@levhaolam.com
2. Wait for our customer care team to get back to you - typically within 1-3 days
3. Once confirmed, your money will be sent to the payment method you used at checkout. It usually takes up to 7 working days for the refund to be fully processed, In rare cases, it may take up to 14 working days